Why did I stop receiving emails when someone fills out a form on my website?
We take all of the precautions we can to maintain deliverability of form notification emails. However, any server in your email chain can perform a security update or algorithm change that causes automated emails to stop being delivered. We cannot predict such changes so the emails should be considered an unreliable way to track your form data.
Your website database reliably collects and stores all of your completed form data so nothing will be lost. We recommend that all clients periodically check the backend of their websites to make sure all form content is still being delivered via email. To login and check your data, follow these steps.